What We Collect and Why It Matters
When you open an account with us, we collect the information needed to verify your identity, process your transactions, and keep your account secure. This includes your name, contact details, and the payment method you use — whether that's DANA, OVO, or GoPay. Transaction records are
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stored to handle disputes and meet our operational obligations. When you access the lobby from your mobile device, we may collect device identifiers and session data to maintain a stable connection and detect unusual activity. We do not sell your personal data to third parties. Data
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shared with payment processors — such as the e-wallet providers you choose — is limited to what those processors need to complete the transaction. Our use of your data is governed by the applicable laws in your region, and availability of certain features depends on local
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law and eligible regions. If you are in Jakarta or Bandar Lampung, the same data rules apply to your account as to any other account on the platform — no regional exceptions. We retain your data for as long as your account is active and for
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a reasonable period afterward to handle any outstanding queries or compliance requirements.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.